Roo Casino Review

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Bonus Rank
85%
Games Rank
96%
Software Rank
91%
Combined Score: 91%

Roo Casino Review Bonus Codes and Coupons 2018

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  • Can be claimed after registering
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  • Wagering Requirement: See the casino website for details

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  • Deposit a minimum of $20 to claim
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Roo Casino Review

Designed to attract Australian online casino players, Roo Casino features a cute kangaroo and his quirky friends cartoon design. It also offers a generous welcome bonus of up to $5000, games from multiple providers, exciting rewards for loyalty, a multi-level VIP Club. Players are also given generous weekly and daily bonus and free spins offers, and excellent customer support, which includes 24/7 live chat.

Roo Casino Review

Roo is an informal Australian term for kangaroo. As the online casino's title suggests, its website has been designed in honor of the kangaroo. In other words, the online casino has been designed to deliver the authentic Australian online casino experience.

The online casino does not display any details of ownership and licensing info on its homepage. However players can be assured that Roo Casino gives top priority to security and privacy. It stores players' financial details on secure servers that are protected with the latest firewall technology. The online casino implements sophisticated 128-bit Secure Socket Layer (SSL) digital encryption technology to protect player data and prevent it from reaching the wrong hands.

Players should be at least 18 to play for real money at Roo Casino. The online casino conducts checks to make sure that its registered customers are of the legal age to gamble. Part of the online casino's responsible gambling policy is devoted to the prevention of underage gambling. The online casino advises players to keep their login details safe from minors, to log out at the end of every gaming session, and to use Internet filtering services such as Cyber Sitter and Net Nanny to protect minors from online gambling sites.

Roo Casino encourages players to gamble responsibly, but doesn’t appear to have partnered with any non-profit support organization.

Maintaining Your Account at Roo Casino

The online casino allows only one gaming account per player. If the online casino suspects players of holding duplicate accounts, it will not hesitate to shut down those accounts and confiscate winnings. Players have to make deposits in the currency of their country of residence. If the online casino does not support that currency, it will automatically convert player deposits into Euros.

Players' gaming accounts are not bank accounts and the funds deposited into it do not accrue interest. Moreover, the online casino does not offer any guarantee or insurance on player accounts. Roo Casino expects players to update their account details every now and then.

If players fail to log in to their accounts for three months, the online casino will consider their accounts to be dormant accounts. Roo Casino will then deduct a monthly fee of €5 from players' balance amount. If a dormant account does not hold any funds, the online casino will not charge any fee. Players are free to close their dormant accounts any time they please and withdraw all the money in their accounts.

Overview of Promotions

Roo Casino offers an impressive selection of bonus offers and free spin packages to give new as well as existing players an incentive to play.

Here are details of some of the best promotions at Roo Casino:

  • Welcome Bonus - Players who create a new account and load it with at least $20 will get a welcome bonus of 200% up to $5000.
  • Early Bird Happy Hour - If players qualify by making a deposit of at least $25 between the hours of 9:00 a.m. and 10:00 a.m. AEST, they can claim 50 free spins on Fire & Steel slot. If they deposit at least $50, they will get a match bonus of 30% up to $100 along with their free spins.
  • Twice the Nice - If players deposit at least $20, they can claim a match bonus of 10% up to $50 plus 10 free games on Fruit Zen slot.
  • The Nifty Bonus - Whenever players load at least $50 into their gaming accounts, they can claim a match bonus of 35% up to $100.
  • Keepin' It Reels - The online casino gives away 30 free spins on Alkemor's Tower slot every day. Players have to deposit at least $25 to qualify.
  • The Matchmaker - Every day, the online casino gives away a match bonus of 25% up to $100. To qualify, players have to deposit at least $25.
  • Roo VIP Club - The online casino rewards VIP players with personal casino hosts, exclusive rewards programs, and VIP promotions.

Software and Games

Roo Casino operates on a browser-based software platform that supports fun and real money play on a variety of devices, including smartphones and tablets. This software platform is capable of integrating third-party gaming content to give players a wide choice of games from the following providers:

  • Igrosoft
  • Pragmatic Play
  • Red Rake Gaming
  • Habanero
  • Wazdan
  • Novomatic
  • Microgaming
  • Elk Studios
  • PlayNGo
  • Booongo
  • NextGen
  • NetEnt
  • iSoftBet
  • Betsoft Gaming

The online casino presents its game portfolio on its homepage, allowing players to filter games according to categories such as popular games, favourite games, all games, video slots, table games, jackpot games, and new games. Players can use the search symbol to look for individual titles. They can sort games in alphabetic order or view them in grid or list form.

Here are examples of some of the best games players can play at the online casino:

  • Popular Games - Some of the most played games at Roo Casino are Crazy Monkeys, Caishen's Fortune, Vegas VIP Gold, Queen of the Dragons, and Fruit Zen.
  • Jackpot Games - The jackpot games at Roo Casino are capable of making players richer by several thousands of dollars. Players can choose from lucrative titles such as Inspector, Bewitched, Candy Kingdom, Space Gems, and Super Multitimes Progressive.
  • Table Games - Play table games such as Hi Lo Gamblers, Three Card Poker, European Roulette, American Gold Poker, and Keno.
  • Video Slots - Most of the games at Roo Casino are video slots. In fact, players can choose from over 1000 titles ranging from classic slots to bonus slots. Some of the hottest slots in the library are Burning Ice, the Dalai Panda, Splashtastic, Sugar Skulls, and Crystal Clans.
  • New Games - The online casino introduces new games to its portfolio regularly. Recently, the online casino added titles such as Astro Pandas, Mayan Ritual, The Great Catch, Dragon Riches, and Red Lights into its library.

The Cashier

Roo Casino offers a wide range of safe, reliable, and secure banking methods. The online casino doesn't charge players for using any of these methods for making deposits and withdrawals.

Deposits

Players can use the following methods to load funds instantly into their accounts. The online casino doesn't charge players for using these methods to make deposits. Players can also use these methods to load their accounts on the move.

  • UPayCard
  • MasterCard
  • Visa
  • Neosurf

Withdrawals

To withdraw their winnings, players have to log in to their accounts, visit the dashboard and select the banking option. They have to then click on Withdrawal and follow the online prompts. The online casino puts all payout requests in pending state as soon as it receives them. During this time, it verifies account details. Players also have to submit copies of documents that prove their age, country of residence, ownership of payment method, and locality. The online casino credits the payouts to player accounts only after approving the payout request. The withdrawal time frame varies according to locality, preferred payout method, and selected currency.

Here is a list of withdrawal methods with time frames:

  • UPayCard - Instant
  • Bank Transfer - 0 - 5 banking days
  • Visa - 0 - 3 banking days

Unless the online casino states otherwise, players can withdraw a minimum of $50 to a maximum of $5000 per transaction. The online casino processes up to $10,000 every ten working days.

Conclusion

Roo Casino is ideal for players who want to play multi-vendor games on multiple devices, including laptops, desktops, smartphones, and tablets. In addition, players can claim plenty of bonuses, earn rewards for loyalty through a multi-tiered VIP Club, and get the best customer support. Roo Casino promises fast payouts; players can cashout in up to 24 hours.

Our team of casino experts tested the customer support service at Roo Casino and found it to be one of the best. Players who want basic information about the online casino should visit the Frequently Asked Questions (FAQ) page, which provides answers to all commonly asked questions on registration, gaming, banking, security, and legalities.

If players cannot find the information they are looking for on the FAQ page, they can use the following methods to get in touch with a customer support agent instantly:

Live Chat - If players click on the light green Let's Chat button on the support page, the live chat window will open and instantly connect them to a customer support representative.

Email - Players can email their queries to support@roocasino.com. They can rest assured of a quick, courteous, and personalized response.

Important Things To Know About Roo Casino Review

  • Casino Established - 2017
  • Approved by Ecogra - Yes
  • Payout Pct (Average) - 97.00
  • Live Dealer Casino - No
  • Flash Games Support - Yes
  • Self-Exclusion Policy - Yes
  • No. of Payment Options - 4
  • Casino's Reversal Time - 24 - 48 Hours
  • Has Manual Flush - Yes